Paid Terms and Services

Last updated on July 20, 2023

1. Our Service enables access to an add free experiance in exchange for one-time or recurring fees ("Paid Service"). The Paid Service is a paid subscription to offer an ad free experience.

1.1 Your Service Provider

The entity providing the Paid Services is, an entity of IronWeb Corporation, located at 251 Little Falls Drive, Wilmington, Delaware 19808, USA ("Helltides”, "we", "us", or "our").

1.2 Applicable Terms

Your transactions and any use of the Paid Services are subject to: these Paid Service Terms of Service and the Helltides Terms of Service. We’ll refer to these documents together as the “Terms”.

Please read the Terms carefully and make sure you understand them. If you do not understand the Terms, or do not accept any part of them, then you may not use the Paid Services.

2. Accessing Paid Services

2.1 Age Requirements

The age requirements in the Helltides Terms of Service also apply to your use of the Paid Service.

2.2 Your Information

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use the Paid Services. Please read the Privacy Policy carefully.

3. Payment and Free Trails

3.1 Payment

Helltides accepts payment via Stripe. You must have a valid, accepted payment method on file in order to purchase Paid Services. You agree to pay for the Paid Service that you order. Helltides will charge your payment method for the price listed for the relevant Paid Service along with any additional amounts relating to applicable taxes, bank fees and currency fluctuations. If you purchase any automatically renewing Paid Service subscription, you agree that Helltides will charge the payment method on file on the first day of each billing period for the subscription, and if the payment method on file becomes invalid due to an expired credit card or other reason, and Helltides is unable to charge you on the next billing period, you may not be able to access the applicable Paid Service until you update your payment method. Where possible, we will provide you with notice when this happens. If you fail to update your payment method within a reasonable amount of time following that notice, Helltides may cancel your subscription.

3.2 Renewal Date

The date on which your subscription for each Primetime Channel auto renews will be based upon the date you first purchased a subscription to the Primetime Channel.

3.3 Taxes

If Helltides is required to collect or pay any taxes in connection with your purchase of a Paid Service, such taxes will be charged to you at the time of each purchase transaction.

4. Cancellation of Subscription

This subscription automatically renews, you may cancel the subscription any time before the end of the current billing period. The cancellation will take effect at the end of that billing period. You will retain access to the Paid Service from the time you cancel until the start of the next billing period, you will not receive a refund or credit for any remaining days in your current billing period.

5. Restrictions

When you use the Paid Services, you may not (or attempt to):

  • use the Paid Services in an illegal manner, or for an illegal purpose;
  • share your Helltides account password with someone else to allow them to access any Paid Service they did not order;
  • circumvent, reverse engineer, modify, disable, or otherwise tamper with any security technology that Helltides uses to protect the Paid Services or encourage or help anyone else to do so.

6. Changes

6.1 Changes to Paid Services

We’re constantly developing new features and ways to improve our services and we may modify the Service (including the Paid Services) as set out in the Terms of Service. Changes to a Paid Service will not affect your ability to request a refund as described above.

6.2 Changes to Pricing

Prices for Paid Services may change from time to time, for example, to reflect inflation, changes in pricing from our licensors, changes for promotional offerings, changes to the Paid Services or changing business needs. Helltides does not provide price protection or refunds in the event of a price reduction or promotional offering. Any changes to pricing for Paid Services with recurring payments will only apply following reasonable notice to you. If we notify you of a price change for a Paid Service with a recurring payment and you do not want to continue that Paid Service at the new price, you can cancel the Paid Service before the start of the next subscription period in which the new price applies, by following the steps in Section 4 (Cancellation of Subscriptions).

6.3 Changes to this Agreement

Helltides may change these Paid Service Terms, for example, (1) to reflect changes to our Service or how we do business, e.g., when we add new products or features or remove old ones, (2) for legal, regulatory, safety or security reasons, or (3) to prevent abuse or harm. If we materially change the Paid Service Terms, we’ll provide you with reasonable advance notice (except when we launch a new feature or in urgent situations, such as preventing ongoing abuse or responding to legal requirements) and an opportunity to cancel any subscriptions. The new Paid Service Terms will be effective after such notice period. Your continued use of a Paid Service following such notice period will indicate your acceptance of the new Paid Service Terms. The new terms will apply to your use of all Paid Service content (including content you have purchased in the past) and all subsequent purchases. If you do not agree to such changes then (i) please cancel the subscription you have purchased before the end of the notice period.

7 Other Terms

7.1 You can contact our customer support team by clicking the Chat Icon in the top right hand corner of the page. Complaints and/or feedback about your Paid Service experience may also be sent to [email protected]

7.2 To protect your Helltides account, keep your password confidential.

7.3 Your transaction for the Paid Service is with IronWeb Corp.

7.4 The provisions of the Helltides Terms of Service (including those relating to governing law and limitation of liability) apply to your use of the Helltides Paid Service. If there is a conflict between the Helltides Terms of Service and these Paid Service Terms, the Paid Service Terms will take precedence. is a fan-made Helltide event timer and Mystery Chest tracker for Diablo 4. Find out when Helltides go live and which hidden Tortured Gift of Mysteries Chests are active within the zones.

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